This Payment Policy explains the payment methods available when purchasing from Diss Discount, how payments are processed, and how billing and refunds are handled.
By submitting an order through our website, you agree to the payment terms described below.
1. Payment Methods Available
Payment options available at checkout may include:
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Visa
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Mastercard
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American Express
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PayPal
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Other payment options presented at checkout
The payment methods available to you may depend on factors such as your order, location, and the payment providers supporting the transaction.
2. Secure Payment Processing
Payments made through the Diss Discount website are processed using third-party payment processors and secure payment gateway services.
Payment information is transmitted using appropriate security technologies, including encrypted connections.
Diss Discount does not ordinarily store complete payment card details on its own website servers. Payment card information is generally handled directly by the relevant payment service provider.
3. Product Prices and VAT
All prices displayed on our website are in GBP (£).
Where VAT or other applicable taxes are included or applicable, the relevant information will be shown during the purchasing process or at checkout.
We make reasonable efforts to ensure that product descriptions and prices are accurate. If an obvious pricing, product, or information error is identified, we reserve the right to correct it and take appropriate action regarding affected orders.
The applicable price and any relevant charges will be shown before you submit your payment.
4. Completing an Order
Once your payment has been successfully submitted, you will normally receive an order confirmation by email.
Receiving an order confirmation means that your order request has been received. In certain circumstances, an order may require additional verification before it can be processed, including where there is a payment issue, stock concern, pricing error, or inaccurate order information.
5. Billing Details
Customers are responsible for entering accurate billing information during checkout.
Depending on the payment method, the information requested may include:
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Full name
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Billing address
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Email address
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Telephone number
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Payment details
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Other information required for payment verification
Providing accurate information helps prevent payment problems and processing delays.
6. Payment Verification and Declines
Payments may be subject to authorisation, security checks, or verification by the relevant payment provider.
If a payment is declined, reversed, cancelled, or otherwise unable to be authorised, Diss Discount may be unable to complete or dispatch the order until successful payment has been received.
Where necessary, we may contact you regarding a payment or billing issue.
7. Refund Payments
Where a refund has been approved, it will normally be issued to the original payment method used for the purchase.
Refunds are handled in accordance with our Return & Refund Policy.
After a refund has been processed by Diss Discount, the time required for the money to reach your account may vary depending on your bank, card issuer, or payment provider.
8. Payment Security
We take reasonable steps to protect payment-related information and use established payment providers to process transactions.
Full payment card details are not ordinarily stored on our own website servers.
Customers are also responsible for keeping their email accounts, payment accounts, and other login credentials secure. If you believe that your payment information has been used without authorisation, you should contact your payment provider immediately.
9. Contact Information
For questions concerning payments, billing, refunds, or checkout issues, please contact:
Business Name: Diss Discount
Address: 4 Mere St, Diss IP22 4AD, United Kingdom
Phone: +44 1379 640486
Email: help@dissdiscount.com
Business Hours:
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Monday: 9:00 AM–5:00 PM
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Tuesday: 9:00 AM–5:00 PM
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Wednesday: 9:00 AM–5:00 PM
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Thursday: 9:00 AM–5:00 PM
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Friday: 9:00 AM–5:00 PM
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Saturday: 9:00 AM–5:00 PM
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Sunday: Closed
