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Contact Us

We’re Here to Help

Have a question about a product, your order, delivery, returns, or anything else related to your purchase?

The Diss Discount team is here to help. Contact us using the details below and we’ll be happy to assist with your enquiry.

Get in Touch

Diss Discount
4 Mere St
Diss IP22 4AD
United Kingdom

Phone: +44 1379 640486
Email: help@dissdiscount.com

For faster assistance, please include your order number when contacting us about an existing order.

Customer Support Hours

Our support team is available during the following hours:

  • Monday: 9 AM–5 PM

  • Tuesday: 9 AM–5 PM

  • Wednesday: 9 AM–5 PM

  • Thursday: 9 AM–5 PM

  • Friday: 9 AM–5 PM

  • Saturday: 9 AM–5 PM

  • Sunday: Closed

What Can We Help With?

You can contact us regarding:

  • Product information and availability

  • Questions before placing an order

  • Existing orders

  • Delivery and tracking enquiries

  • Returns and refunds

  • Damaged or incorrect items

  • Payment and billing questions

  • Warranty enquiries

  • General website or account assistance

Before Contacting Us

If your enquiry concerns an existing order, having your order number, the email address used during checkout, and relevant product details available can help us locate your order and assist you more efficiently.

We aim to provide clear and helpful support and will work to address your enquiry as promptly as possible.

Diss Discount — Practical Home Appliances, Simple Shopping.

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